How do I receive my digital purchase?
After checkout, you’ll receive access to your digital product through a download link. The link may appear on the confirmation page and may also be sent to your email.
When will my digital product be available?
Digital products are usually available immediately after payment is confirmed.
What should I do if I don’t receive my download link?
Check your spam or junk folder first. If you still cannot find it, contact us at pearlecasa2022@gmail.com with your name and order number.
Can I download my purchase more than once?
Access depends on the download settings connected to your order. Please save your file to your device after downloading.
Can I share, copy, or resell digital products?
No. PearleCasa digital products are for the purchaser’s personal use only. They may not be copied, shared, redistributed, uploaded, or resold.
Do you offer refunds on digital products?
Because digital products are delivered electronically and cannot be returned, digital purchases are generally non-refundable. Please read the product description carefully before ordering. Contact us if you experience a technical issue.
Do you sell physical books, journals, or planners?
PearleCasa may offer both digital and physical products. Each product page will clearly state whether the item is a digital download or a physical product.
How long does shipping take for physical products?
Shipping times depend on the product, delivery destination, and shipping method selected at checkout. Estimated delivery information will be shown when available.
Can I cancel or change an order?
Contact us as soon as possible. Digital orders usually cannot be cancelled after delivery. Physical orders may only be changed or cancelled before fulfillment begins.
Are your prices shown in US dollars?
Prices may appear in your selected market currency. The final amount will be displayed during checkout.
Is checkout secure?
Yes. Payments are processed through Shopify’s secure checkout system and the available payment providers connected to our store.
Do I need an account to place an order?
Customers can usually place an order as a guest unless account login is required for a particular feature.
How can I contact PearleCasa?
Email us at pearlecasa2022@gmail.com. Please include your order number when contacting us about a purchase.
Do you offer Jamaica tours, airport transfers, car rentals, or Airbnb stays?
PearleCasa may also provide travel-related services through PearleCasa Airbnb & Tours. Availability, pricing, and booking terms should be confirmed before payment.